Frequently asked questions
Solar questions, answered plainly
The questions customers in Nagercoil actually ask us — about systems, subsidy, finance, brands, installation and service.
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Solar questions are rarely generic — the right answer usually depends on your bill, your roof and your usage. Send us a message and we will answer for your specific case.
Solar systems
An On-Grid solar system is connected to the electricity grid and uses solar power to reduce the amount of electricity you need to purchase from the grid.
Yes. We provide On-Grid, Off-Grid and Hybrid solar solutions based on your electricity requirements, usage pattern and site conditions.
The suitable capacity depends on your electricity consumption, roof space, budget and site requirements. We can recommend a suitable system after reviewing your recent electricity bill and conducting a site survey.
Normally, an On-Grid solar system automatically shuts down during a grid outage for safety reasons. If backup power during power cuts is required, a suitable Hybrid Solar System with battery storage can be considered.
Subsidy & finance
Eligible residential customers may qualify for the applicable government rooftop solar subsidy programme, subject to current government guidelines and eligibility conditions.
Yes. We can assist eligible customers in exploring available solar finance and EMI options through participating banks and financial institutions. Final approval, interest rate and loan terms are subject to the respective financial institution and customer eligibility.
Products & brands
We offer solar panels from brands including Waaree, Vikram Solar, Emmvee, Tata Power Solar and Adani Solar, subject to model, capacity, availability and project requirements.
We offer inverter solutions from brands including Sungrow, Deye, Growatt, Polycab and Eastman, subject to model, capacity, availability and project requirements.
Yes. We provide inverter batteries and lithium battery solutions for suitable applications, depending on the required capacity, application and availability.
Yes. We provide solar water pumping solutions for agricultural and other suitable applications, as well as solar water heater solutions.
Survey, installation & service
Yes. We provide a Free Solar Site Survey for customers considering a solar installation. The survey helps us assess roof condition, available space, electrical requirements, shading, orientation and site conditions.
Yes. We provide professional solar installation and assist with applicable EB documentation, approval, net-metering and commissioning procedures, depending on the project and applicable requirements.
Yes. We provide service and technical support for our installed systems and applicable products. Service terms may vary depending on the product, manufacturer warranty and installation.
Installation time depends on system capacity, site conditions, structure requirements, electrical work and applicable approval procedures. We will provide an estimated timeline after the site assessment.
Solar panels are designed for long-term operation. Actual performance and lifespan depend on the panel technology, installation conditions, maintenance and environmental factors.
Yes. We provide technical support and applicable maintenance/service assistance for installed solar systems and products.
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